Athlete Services Officer

The Canadian Centre for Ethics in Sport (CCES) is an independent, national, not-for-profit organization. We recognize that true sport can make a great difference for individuals, communities and our country. We are committed to working collaboratively to activate a values-based and principle-driven sport system; protecting the integrity of sport from the negative forces of doping and other unethical threats; and advocating for sport that is fair, safe and open to everyone. The CCES is seeking an individual to fill this fulltime permanent position.

The Athlete Services Officer contributes to the operations of the CCES by managing the Therapeutic Use Exemption (TUE) program, responding to related information inquiries and overseeing the management of substance inquiries. The Athlete Services Officer is also responsible for the maintenance of the volunteer Therapeutic Use Exemption Committee (TUEC) and providing leadership and supervision to the Athlete Services and Education Coordinator in addition to providing anti-doping information services to clients. The Athlete Services Officer is also responsible for trouble shooting and problem solving in key responsibility areas and assisting with major games services and fee-for-service requests as required.

Duties & Responsibilities:

Therapeutic Use Exemption Program

  • With the Manager, Education and Engagement, contribute to the development of the athlete services annual plan and lead implementation.
  • Manage the Therapeutic Use Exemption (TUE) program as per the World Anti-Doping Agency’s (WADA’s) International Standard for Therapeutic Use Exemptions (ISTUE), the Canadian Anti-Doping Program (CADP) and other anti-doping rules as applicable.
  • Process TUE applications; including all communications with athletes, their physician’s, and/or others as appropriate and required.
  • Ensure proper record keeping and TUE application tracking.
  • Coordinate TUEC work and ensure appropriate processes are in place for file review and timely TUEC determinations
  • Ensure appropriate reporting requirements are adhered to with WADA and relevant international federations through ADAMS and through CADPAccess.
  • Provide timely updates to CCES Executive and Management as required.
  • Prepare CCES response to WADA regarding changes to the Prohibited List (annually) and ISTUE (as applicable).
  • Maintain and recommend improvements to the CADP particularly in relation to TUEs.
  • Coordinate and provide recommendations regarding the development of educational resources related to TUEs to assist in the delivery of the CADP and fee-for-service initiatives as needed.

Medication/Substance Inquiries

  • With the Manager, Education and Engagement, contribute to the development of sound processes and templates to ensure quality and accurate medication/substance information is provided.
  • Provide timely responses to information requests on issues related to medication/substance use; consult experts and other reliable resources as required.
  • Ensure proper tracking of medication/substance inquiries.
  • Train and/or advise colleagues on medication/substance use issues as required.
  • Refer clients to relevant sources for additional information.
  • Maintain the content and Canadian brand data in the Global DRO with the assistance of the Manager, Technology & Communications. 
  • Coordinate and provide recommendations regarding the development of educational resources related to medication/substance use to assist in the delivery of the CADP and fee-for-service initiatives.
Qualifications and Competencies:
  • Bachelor degree in the fields of health, science or human kinetics is preferred while social sciences, business or equivalent combination of education and experience may also be considered.
  • A minimum two years’ experience in a relevant position, knowledge of the Canadian sport community and drug-free sport and Doping Control Programs preferred.
  • Proven project coordination skills including the ability to prioritize, meet deadlines, work under pressure and adapt to a fast paced changing environment while maintaining attention to detail.
  • Excellent interpersonal skills, ability to learn quickly and self-motivate while working independently and/or collaborating as part of a team.
  • Ability to give presentations.
  • Proficient in MS Word, Excel, PowerPoint, Outlook.
  • Excellent English verbal and written communication skills.
  • Excellent French verbal and written communication skills.
Starting Annual Salary Range: $40,000 - $43,000

Location: Ottawa

Applications for this position should be submitted in confidence electronically by January 23, 2017 to the attention of Rosemary Foerster, Manager, Human Resources, Canadian Centre for Ethics in Sport at .

Throughout its recruitment process, the CCES is committed to Canada’s linguistic duality and diversity of its people. We welcome expressions of interest from all qualified applicants including Aboriginal persons, persons with disabilities, members of visible minority groups, and all gender identities and sexual orientations. Upon request, accommodation will be provided during the hiring process.

This position is made possible with financial support from the Government of Canada. We thank all applicants for their interest but only applicants selected for an interview will be contacted. For more information about the CCES, please visit